STANDARD SHIPPING TIME
All items are handmade in the order they are received and shipped via USPS or UPS. USPS shipping times can be found by visiting their website at http://www.usps.com. UPS shipping times can be found by visiting their website at http://www.ups.com
We do not ship internationally at this time.
712GEAR LLC is not responsible for damages resulting from shipping. Our policy at 712GEAR LLC is to inspect items before shipping them to customers. No refunds or replacement items will be given unless insurance is purchased.
Any products shipped to a North Carolina address will be charged sales tax at the percentage set by state law.
A non-defective product may be returned to 712GEAR LLC within thirty (30) days of the shipping date for a refund of the original purchase price with the following amendments/fees:
1. 712GEAR LLC will refund neither the original shipping cost nor the shipping and handling fees incurred from the products return. If the original purchase was made under a “Free Shipping” promotion then a standard $25 fee will be deducted from any return in counter to that offer.
2. No refund will be granted for merchandise which has been opened, used, or tampered with in any way which jeopardized 712GEAR LLC’s ability to remarket or resell the product. 712GEAR LLC maintains full discretion in decisions regarding a products fitness for return.
3. Any non-defective returns are subject to a 10% restocking fee, which percentage is taken from the final purchase price less any shipping or handling charges.
4. Any non-defective returns with custom engraving are subject to a standard $30 fee, which is taken from the final purchase price less any shipping or handling charges.
5. Quantity purchases of five holsters or more are not eligible for return.
To return a defective product, please contact our Customer Service Department for a Return Merchandise Authorization (RMA) number and follow the Return of Products Instructions below. The RMA is valid for 14 days from date of issuance. Returns will not be accepted without a RMA.